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Billing and plans

We offer a free plan and different paid plans to suit your needs.

Billing and plans

Plans

Free

The free plan is designed for getting started with Zealy. Communities on the free plan have access to most features, all integrations, and unlimited users.

Standard

The Standard plan is suitable for many teams, and is available on a monthly or yearly plan. If you are unsure which plan is right for you, we recommend this one.

Plus

The Plus plan is suitable for many teams, and is available on a monthly or yearly plan. It offers a lower cost per extra claimed quests than the Standard plan. With that plan you also get featured on the landing page 1 day per month.

Enterprise & Agencies

Suitable for communities with a lot of contributors or agencies managing multiple communities.

Billing

Billing frequency

You can choose between monthly billing or commit to a yearly plan for 20% discount.

Manage billing

Navigate to Settings > Community > Billing to access your plan information and make changes.

From here, you can:

  • View and change your plan.
  • View your usage and any additional fees if you pass the included quotas
  • Access your Stripe page from which you can update your billing information and see billing history

Add a VAT number

To add a VAT number, choose the I'm purchasing as a business option on the checkout page when upgrading or please reach out to contact@zealy.io for assistance.

Change or cancel a subscription

Workspace admins can cancel a plan subscription from Settings > Community > Billing. Subscription updates take effect at the end of the billing cycle. If you are on a monthly plan, this will be at the end of the billing month. If you are on a yearly plan, this will be at the end of the billing year. We do not provide refunds, so if you are uncertain you are ready to commit to a full year, we recommend starting on a monthly plan first. You can switch to yearly a later date when you are ready to commit longer term and take advantage of the discounted rates.

FAQ


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